Shipping policy
At inflowence, we do our best to ensure your order arrives safely and on time. Please review the details below before placing your order.
Shipping Locations
We currently ship to:
- North America: United States & Canada
- Europe: United Kingdom, France, Germany, and Spain
We are constantly exploring ways to expand our reach. If we don’t ship to your country yet, sign up for our newsletter to be the first to know when we do.
To ensure the highest quality, our products are sourced from small-batch makers globally and then curated at our fulfillment centers in the US, Canada, and Hong Kong before being shipped directly to your door.
Duties and Customs
You will not have to pay duty on your inflowence products as we handle all import fees when we bring them to you. If for any reason you are asked to pay duties on your packages, get in touch with us at hello@stayinflowence.com.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.
Estimated Shipping Times
- North America: 5–10 business days
- Europe: 5-10 business days
Please note: These are estimated delivery times and may vary depending on your location, shipping providers, and shipping conditions. We appreciate your understanding and patience as we work to get your order to you as smoothly as possible!
Shipping Fees
We offer free shipping on all orders over $60 USD.
For orders under $60, a flat shipping fee ($5.99) applies at checkout.
Missing or Delayed Packages
If your tracking information shows your package as delivered but you have not received it, please first check around your delivery area or with neighbors. If the issue persists, contact your local postal service. You may also email us at hello@stayinflowence.com, and we’ll do our best to assist you.
We are not responsible for lost or stolen packages marked as delivered, but we will assist with investigating where possible.
Failed Deliveries and Returned Packages
If a shipping error occurs and an order needs to be re-sent due to incorrect or incomplete address information provided by the customer, or if the package was unclaimed, re-shipment costs will be the responsibility of the customer. An additional shipping fee will be charged to cover the cost of sending the package again. Please double-check your shipping information before finalizing your order to avoid any issues.
Questions
If you have any questions about your order or shipping, feel free to contact us at hello@stayinflowence.com.
